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What Does a Property Management Company Do?

Property management can be a promising and lucrative business venture. But, being a landlord is never really as easy as it may seem. A successful manager requires constant attention to detail and regular maintenance around the property. A property management company can step in to relieve property owners of work, upkeep, and communication with tenants.

Rental properties are often handled by a third-party property management company contracted by the property's owners.

This article will explain what a property management company is, the reasons why they can be helpful, and how to go about finding the best one for you.

Responsibilities of Property Management Companies

The specific responsibilities of a property management company will vary depending on the nature of the property and the needs of the client. Let’s go over some common responsibilities.

Tenant Acquisition and Screening

One of the main responsibilities of property management companies is their ability to find and screen tenants. They advertise the property, show it to your potential tenants, and select tenants based on criteria such as credit score, employment history, and rental history.

Property managers are also often responsible for drafting & enforcing rental agreements and lease agreements, which are legally binding contracts that specify the terms of the rental agreement.

Rent Collection

If you're a property owner, collecting rent can be a hassle. You don't want to constantly chase tenants for payment and deal with the headache of late or missed payments. That's where property management companies come in—they take care of the nitty-gritty details of rent collection on your behalf, so you can focus on other things.

Property managers can make sure that your tenants pay their rent on time and in full, so you don't have to worry about losing out on income. They'll also deal with any issues that may arise from late or missed payments, so you can rest easy knowing that everything is being taken care of.

Property Maintenance & Repairs

Another key role of property management businesses is to oversee the maintenance and repair of rental properties, including a wide range of activities from regular cleaning and landscaping, to fixing broken appliances, pipes, and other structural elements.

Property management companies tend to have the skills to assess maintenance and repair issues quickly and correctly, which allows them to take rapid action to address any problems that arise. Plus, they can easily arrange repairs thanks to their access to a network of contractors and service providers.

They’re also qualified to deal with emergency repairs. Whether it's a busted water heater or a broken furnace, property management companies can respond immediately and guarantee that the issue is fixed as soon as possible.

By leaving property care and repairs to a management business, property owners can ensure their properties are kept in peak shape, eliminating the chance of expensive repairs or replacements down the line. Tenants are happier in a secure and pleasant place, while property owners reap the benefits in the form of lower vacancy rates and higher rents—win-win!

Financial Management

They handle the financial aspects of managing rental property. This means maintaining accurate records of income and expenses, creating budgets, and providing financial reports to property owners.

Importantly, property managers also handle tax filings and can advise property owners on strategies to minimize tax liabilities.

Legal Compliance

The responsibility of property management businesses in ensuring that rented properties adhere to all local, state, and federal rules is crucial. The safety and habitability of the property for renters depend on the landlord's compliance with applicable rules and regulations, such as those pertaining to fire safety, health, and fair housing.

A property management company's responsibilities also include evictions and ensuring the building is in compliance with all applicable rules and regulations. Evictions must be carried out in accordance with all applicable municipal and state regulations, which often requires negotiating complex legal processes.

When it comes to legal matters like tenant compliance and eviction, property management firms are invaluable resources. Property owners may rest assured that they will always be in accordance with the law because of their expert knowledge of the rules and regulations that relate to rental homes.

Property owners will rest easy knowing that their investments are being handled professionally and in accordance with the law when they hire a property management company to handle compliance and eviction proceedings on their behalf.

Communication with Owners and Tenants

Lastly, property management companies can act as a liaison between property owners and tenants. This is because they usually handle communication with tenants, including complaints and maintenance requests.

Services like these will ensure you’re informed about the status of your rental property, with regular updates on rent collections, maintenance, and repairs.

All the Benefits of Hiring a Property Management Company

If you are contemplating the prospect of engaging a property management firm to assist with your property portfolio, it is worth noting that the advantages are plentiful.

The services offered by a reputable property management company extend beyond mere time-saving, encompassing expert guidance and professional support.


One of the best things about hiring a property management company is the convenience for property owners. Many don’t have the time or expertise to manage their rental property themselves.

The nice thing is that the company will handle all aspects of managing the property, allowing you, the property owner, to focus on other tasks and priorities. In a way, they can help save you time and money.


Property management businesses are well-versed in all elements of rental property management, making them great resources for property owners. Beyond merely their competence in managing rental properties, they possess specific abilities and understanding in tenant screening, rent collection, property upkeep, and legal compliance.

By tapping into their wealth of knowledge, property management businesses may assist property owners with guidance on investment strategies, such as selecting the correct types of properties to invest in, and making recommendations on how to improve their properties to attract high-quality tenants.

Also, they may guarantee that property owners remain compliant with regulatory requirements, such as fair housing legislation, which can mitigate potential legal concerns.

Ultimately, property management companies are an asset to property owners wishing to streamline their property management operations while also maximizing their investment returns. Their extensive range of services and expertise can help property owners negotiate the complexity of managing rental properties, while also helping them make educated decisions about their investment strategy.

Time and Money Savings

Hiring a property management company can save property owners time and money. Property managers handle routine tasks such as maintenance and rent collection, ultimately freeing up time for property owners. Not only that, but they can negotiate lower prices with contractors and service providers, reducing the cost of repairs and maintenance.

Peace of Mind

Finally, employing a property management company can provide peace of mind for property owners. Property managers handle all aspects of managing the rental property, eliminating the stress and burden of property ownership. Property owners can rest certain that their property is being handled professionally and efficiently.

Considerations When Choosing a Property Management Company

If you’re considering choosing a property management company, here are some things you’ll want to look for:

  • The company should have a good reputation and a proven track record in managing owners properties. You want a business that's well-known for its reliability and has plenty of experience!
  • Look for a company that offers services like tenant screening and property maintenance, and make sure they have the expertise to handle these tasks professionally. After all, you want your property to be in good hands.
  • Equally important is making sure that the company you choose is upfront about its pricing policies. Transparency is key, so take the time to investigate their fee structure and ensure that they're not going to surprise you with hidden costs down the line.
  • Before deciding on a property management company, it’s also a good idea to get recommendations from other building owners or real estate agents. This will help you choose the best property management firm for your needs. Researching property management businesses online is another option, as is reading reviews written by people who have previously rented in your region.

At Rooftop Real Estate Management, we understand the challenges of managing a rental property, and we're here to help. Our team offers a comprehensive range of property management services, including tenant screening, property maintenance, and even legal compliance.

We’ve developed a deep understanding of the Idaho market, which is how we’ve helped hundreds of property owners reach their maximum income potential. So don't settle for a subpar property management experience. Trust us to take the stress out of managing your rental property.

We’re here to be your trusted partner in property management and investment success. Contact us today to learn more about how we can help you manage and grow your real estate portfolio!

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